Learn more about Financial Planning Options for Residents below!
We just want to help you get caught up and prevent any further avoidable fees and hassles, as we know how getting caught in a cycle of late payments can be both costly and frustrating. If you find yourself in this situation, please see the attached rental assistance programs and resources, and try to plan ahead with a payment plan so we can limit additional fees.
To qualify, you must have resided with our company for a minimum of 3 months and had a good payment history.
Any payment plan requires a minimum of 50% of the owed balance with the first installment payment. Then, it must be approved by the Property Owner or Management prior to your first installment payment.
Any payment plan will require a minimum of 50% of the owed balance up front (due on our before the 1st) and must be approved by the Property Owner or Management prior to your first installment payment.
Late Fees still apply. The only way to avoid late fees is to pay in full BEFORE the 6th of the month.
When you set up a payment plan, the grace period of 5 days is void.
If you set up a payment plan in advance, you will still be able to pay your installments online through the online tenant portal. Once your payment is late, we will no longer be able to accept partial payments and you will be required to pay with certified funds.
If any payment plan payments are missed, then it will void the payment plan agreement and the full balance would be due at that time.
Not honoring the terms and due dates will prevent you from being eligible for future courtesy payment plans.
Once a Payment Plan is received, you will momentarily receive a confirmation email. If you do not receive a confirmation email, re-submit your Payment Plan and email audra@palmpropertymgt.com to verify receipt.
Need a payment plan? We need a request for a payment plan submitted in writing! Get started here!
You can see all charges on your online tenant app, and also in the attached tenant ledger. Please be advised that additional fees may apply if your balance is not paid in full. Partial payments without an approved payment plan, will not prevent the court process from starting.
Partial payments without an approved payment plan will not stop the court process from starting.
Certified funds can be brought to the office located at 360 Quarterman Dr Suite 1, Savannah, GA 31410 (do not mail it).
If you are paying after the 25th, for previously owed balances, you will be asked to pay the upcoming rent as well.
Management strongly advises that the Resident verify their full balance on the online tenant portal when acquiring certified payment. These balances can be updated at any time and must be paid in full to stop the court process.
Thank you for contacting us.
We will get back to you as soon as possible.
Terms & Conditions:
BY SUBMITTING THIS FORM, I ACKNOWLEDGE THAT PALM PROPERTY MANAGEMENT WILL TAKE THE INFORMATION YOU SUBMIT HERE TODAY AND REVIEW WITH THE PROPERTY OWNER FOR APPROVAL. ALL COMMUNICATIONS ABOUT PAYMENT PLANS MUST BE IN WRITING. UPDATES WILL SENT IN WRITING. PAYMENT PLAN IS NOT VALID UNTIL APPROVAL IS RECEIVED FROM MANAGEMENT ANY DEVIATION FROM APPROVED PAYMENT PLAN WILL RESULT IN IMMEDIATE SUSPENSION OF PAYMENT PLAN.
Payment Plans for rents due will have late fees applied.
Payment Plans for Resident or Repair charges will be subject to a one-time fee starting at $25.00.
Confirmation Note: Upon submission of the above form requesting a Payment Plan, you will momentarily receive a confirmation email. If you do not receive a confirmation email, re-submit your Payment Plan and email audra@palmpropertymgt.com to verify receipt.